24/7 IT Support for Kent businesses
Supporting your staff with their IT requirements.
Comprehensive IT support, on call whenever you need it
Let us keep your IT running
Quality IT Support
Few companies have IT, teams, with experts in every possible field of business IT, but specialist-tailored support services like ours ensure that smaller IT teams are never overwhelmed with work or tasked with something they have little experience in.
Our team covers a vast range of expertise, and our core IT support is built around highly skilled and qualified engineers available remotely through a helpdesk service. We have 15-minute critical response SLAs for remote tickets. The on-site response is within 4 hours for an engineer to be on-site if it can’t be fixed remotely.
Remote IT support is hugely cost-effective
Working with businesses across Kent, our IT support teams can support every need or requirement your business may have, and we guarantee incredibly fast response and attendance times for all our clients, with some key services including;
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- Network management and troubleshooting
- Security maintenance and repairs
- 24/7 phone and email helpdesk
- 15-minute critical response SLA time (for remote tickets only)
- On-site emergency call-outs within 4 hours
- Infrastructure and hardware advice and support
- Software and app support and troubleshooting
- Cyber security training courses for staff
- Full and part-time on-site support is also available
- Our IT support contracts are tailored to each company
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Pricing
What does IT Support cost?
Basic IT Support
£19 + vat
Per machine per month
Unlimited Remote Support
30 Minute Response Times
Out Of Hours Support
Managed Antivirus Protection
Ransomware Detection
Patch Management and Deployment
Emergency Onsite Support
Quarterly reporting
Web Filtering Protection
Vendor Management
Basic Network Monitoring
Email Cloud Backup
Password Manager
Cyber Security Training
Professional IT Support
£26 + vat
Per machine per month
Unlimited Remote Support
15 Minute Response Times
Out Of Hours Support
24/7 System Monitoring
Managed Antivirus Protection
Ransomware Detection
Patch Management and Deployment
Emergency Onsite Support
Quarterly reporting
Advanced IT Support
£37 + vat
Per machine per month
Unlimited Remote Support
15 Minute Response Times
Out Of Hours Support
24/7 System Monitoring
Managed Antivirus Protection
Ransomware Detection
Patch Management and Deployment
Emergency Onsite Support
Quarterly reporting
Book A 15 Minute Introductory Call
Get a free IT & Cyber Security Audit
Call us
01304 403 163
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Get in touch with us
Our address
Studio 30, Fruitworks Coworking,
1-2 Jewry Lane, Canterbury, Kent, CT1 2NP
Call Us
01304 403 163
Send us an email
hello@orbdigitalservices.co.uk